By developing a team of internal consultants, your organisation will be able to reduce your need for external consultants to support you in making business process improvements.

 This two-day workshop will give participants the analytical and relationship building skills to both analyse business processes and build rapport with stakeholders to draw out information and influence them to adopt new ways of working

• What is internal consultancy?
• Making the transition to internal consultant
• Setting the ground rules of  consultancy relationships
• Setting objectives, outcomes and measures
• Building effective relationships with your 'clients'
• Gathering information through directed questioning
• Identifying key issues
• Generating and presenting a range of viable options
• Planning and implementing solutions
• Facilitating workshops

• Development of a range of tool and techniques for problem solving and business improvement
• Rapid and lasting rapport building skills
• Advanced questioning techniques for gathering more accurate information
• Rapid identification of important issues
• Creative thinking for innovation
• Practical ways of taking ideas into implementation
• High levels of credibility and influence with colleagues

• Self-sufficiency to manage business improvement projects internally
• Cost-efficiency by the use of internal resources
• Highly skilled internal consultancy team with the flexibility to work on a wide range of projects and subjects
• Higher levels of creativity and business innovation within the organisation
• Creative solutions developed by people with an in-depth knowledge of the culture and issues of the organisation